Sunday, May 3, 2009

Usability considered Harmful (some of the time)

This paper is basically about the thought that usability evaluation is harmful because it can give meaningless or trivial results that can hamper the design direction. And they say the evaluation methodology should be appropriate for the actual problem. 

This paper seems like it has good advice for the purposes of making things that conquer a problem. But it seems strange that no one thought of this before because it seems like a real no-brainer to have a design that is appropriate for the problem.

2 comments:

Brian Salato said...

It is way too complicated to have a design appropriate for the scenario

Tony G. said...

Well, depending on the scenario, I don't think its totally unreasonable to design more for the activity rather than the person. But the proper motivation has to be there for both the designer and the user.